Development of quality indicators to measure pre-hospital emergency medical services for road traffic injury

Development of quality indicators to measure pre-hospital emergency medical services for road traffic injury

Pre-Hospital Emergency Care (PEC) is a fundamental property of prevention of Road Traffic Injuries (RTIs). Thus, this sector requires a system for evaluation and performance improvement. This study aimed to develop quality indicators to measure PEC for RTIs. Following the related literature review,...

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Bibliographic Details
Published in:BMC health services research Vol. 21; no. 1; p. 235
Main Authors: Azami-Aghdash, Saber, Moosavi, Ahmad, Gharaee, Hojatolah, Sadeghi, Ghader, Mousavi Isfahani, Haleh, Ghasemi Dastgerdi, Alireza, Mohseni, Mohammad
Format: Journal Article
Language:English
Published: England BioMed Central Ltd 16-03-2021
BioMed Central
BMC
Subjects:
Accidents, Traffic - prevention & control
Care and treatment
Delphi method
Emergency care
Emergency medical care
Emergency Medical Services
Emergency Service, Hospital
Emergency services
Health services
Hospitals
Humans
Injuries
Interviews
Legal medicine
Literature reviews
Medical care
Medical research
Motorcycles
Performance evaluation
Pre-hospital
Quality control
Quality Indicators, Health Care
Quality management
Quality measurement indicators
Research centers
Research methodology
Road traffic injuries
Roads & highways
Traffic accidents
Traffic accidents & safety
Traffic police
Iran
Road traffic injuries
Emergency care
Quality measurement indicators
Pre-hospital
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Summary:Pre-Hospital Emergency Care (PEC) is a fundamental property of prevention of Road Traffic Injuries (RTIs). Thus, this sector requires a system for evaluation and performance improvement. This study aimed to develop quality indicators to measure PEC for RTIs. Following the related literature review, 14 experts were interviewed through semi-structured interviews to identify Quality Measurement Indicators (QMIs). The extracted indicators were then categorized into three domains: structure, performance, and management. Finally, the identified QMIs were confirmed through two rounds of the Delphi technique. Using literature review 11 structural, 13 performance, and four managerial indicators (A total of 28 indicators) were identified. Also, four structural, four performance, and three managerial indicators (A total of 11indicators) were extracted from interviews with experts. Two indicators were excluded after two rounds of Delphi's technics. Finally, 14 structural, 16 performance and, seven managerial indicators (A total of 37indicators) were finalized. Due to the importance and high proportion of RTIs compared to other types of injuries, this study set out to design and evaluate the QMIs of PEC delivered for RTIs. The findings of this research contribute to measuring and planning aimed at improving the performance of PEC.
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ISSN:1472-6963
1472-6963
DOI:10.1186/s12913-021-06238-1