Search Results - "GODFREY, ELLEN G."

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  1. 1
    The Human Side of Strategy:: Employee Experiences of Strategic Alignment in a Service Organization

    The Human Side of Strategy:: Employee Experiences of Strategic Alignment in a Service Organization by SCHNEIDER, BENJAMIN, GODFREY, ELLEN G., HAYES, SETH C, HUANG, MINA, LIM, BENG-CHONG, NISHII, LISA H, RAVER, JANA L, ZIEGERT, JONATHAN C

    Published in Organizational dynamics (01-01-2003)
    “…The paper presents a case study of a bank, illustrating how service excellence results from a tightly aligned and mutually reinforcing set of service-focused…”
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    The Human Side of Strategy

    The Human Side of Strategy by SCHNEIDER, BENJAMIN, GODFREY, ELLEN G., HAYES, SETH C, HUANG, MINA, LIM, BENG-CHONG, NISHII, LISA H, RAVER, JANA L, ZIEGERT, JONATHAN C

    Published in Organizational dynamics (01-05-2003)
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