Predictors of telehealth use by older adults during the COVID‐19 pandemic: An observational study

The coronavirus disease 2019 (COVID-19) pandemic necessitated a rapid national rollout of telehealth services. Researchers predicted this rollout to be particularly challenging for geriatric patients due to the high prevalence of cognitive impairment and reduced access to and comfort with the necess...

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Published in:Journal of the American Geriatrics Society (JAGS) Vol. 72; no. S3; pp. S93 - S96
Main Authors: Frye, Noelle G., Doyle, Margaret M., Marottoli, Richard A.
Format: Journal Article
Language:English
Published: Hoboken, USA John Wiley & Sons, Inc 01-08-2024
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Summary:The coronavirus disease 2019 (COVID-19) pandemic necessitated a rapid national rollout of telehealth services. Researchers predicted this rollout to be particularly challenging for geriatric patients due to the high prevalence of cognitive impairment and reduced access to and comfort with the necessary technology.1, 2 Few analyses exist examining telehealth use among older patients, both at the beginning of the pandemic, when no in-person visits took place, and later when patients were able to choose to be seen in-person.To that end, we examined the uptake of video appointments at a geriatric assessment clinic during the first year of the pandemic. Patients at this consultative clinic are seen primarily for cognitive impairment and usually are accompanied by family/caregivers. The clinic transitioned to telehealth visits in March 2020, returned to in-person visits in June and discontinued phone visits in July. Study subjects didn't need to have or use a smartphone themselves if accompanied by family or caregivers, as most were. During the early pandemic only, patients, family/caregivers were provided phone and written telehealth instruction and clinic and hospital tech support.
Bibliography:https://agsjournals.onlinelibrary.wiley.com/hub/journal/15325415/special-collections
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ISSN:0002-8614
1532-5415
1532-5415
DOI:10.1111/jgs.18952