Investigating the Associations between Patient-Reported Quality of Care and Perceived Coercion: A Norwegian Cross-Sectional Study

Patient perspectives on the quality of care received are fundamental to mental health care. This study aimed to investigate the association between patient-reported mental health care quality, perceived coercion, and various demographic, clinical, and ward-related factors. Using a cross-sectional de...

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Bibliographic Details
Published in:	Issues in mental health nursing Vol. 45; no. 8; pp. 1 - 793
Main Authors:	Fossum, Siri Ødegaard, Moen, Øyfrid Larsen, Gonzalez, Marianne Thorsen, Schröder, Agneta, Skundberg-Kletthagen, Hege
Format:	Journal Article
Language:	English
Published:	England Taylor & Francis Ltd 02-08-2024
Subjects:	Coercion Cross-sectional studies Demography Grievance procedures Inpatient care Mental disorders Mental health care Mental health services Participation Patient participation Patients Quality of care
Online Access:	Get full text
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Summary:	Patient perspectives on the quality of care received are fundamental to mental health care. This study aimed to investigate the association between patient-reported mental health care quality, perceived coercion, and various demographic, clinical, and ward-related factors. Using a cross-sectional design, data were collected from 169 patients in Norwegian mental health wards using the quality in psychiatric care-inpatient (QPC-IP) instrument and experienced coercion scale (ECS). The analysis revealed a consistent pattern in which patients with higher perceived coercion consistently rated lower quality on all QPC-IP dimensions. The significant findings of the multiple regression models further supported this association. Beyond coercion, the factors influencing quality ratings include self-reported treatment results, participation in treatment planning, and knowledge of complaint procedures. Emphasizing the pivotal role of coercion in enhancing mental health care quality, these findings contribute to a nuanced understanding of patient experiences and underscore the importance of patient participation in mental health care improvement efforts.
Bibliography:	ObjectType-Article-1 SourceType-Scholarly Journals-1 ObjectType-Feature-2 content type line 23
ISSN:	0161-2840 1096-4673 1096-4673
DOI:	10.1080/01612840.2024.2361336