Creating a culture of communication in undergraduate medical education

Quality communication improves outcomes across a wide variety of health care metrics. However, communication training in undergraduate medical education remains heterogeneous, with real-life clinical settings notably underutilized. In this perspective, the authors review the current landscape in com...

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Bibliographic Details
Published in:	Proceedings - Baylor University. Medical Center Vol. 33; no. 3; pp. 485 - 491
Main Authors:	England, Julie A., Howell, Martha, White, Bobbie Ann Adair
Format:	Journal Article
Language:	English
Published:	United States Taylor & Francis 02-07-2020 Taylor & Francis Ltd
Subjects:	Communication curriculum design Curriculum development curriculum integration Health care Medical education relationship-centered care Skill development Studies Training undergraduate medical education relationship-centered care undergraduate medical education curriculum integration curriculum design Communication
Online Access:	Get full text
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Summary:	Quality communication improves outcomes across a wide variety of health care metrics. However, communication training in undergraduate medical education remains heterogeneous, with real-life clinical settings notably underutilized. In this perspective, the authors review the current landscape in communication training and propose the development of communication-intensive rotations (CIRs) as a method of integrating communication training into the everyday clinical environment. Despite its importance, communication training is often relegated to a "parallel curriculum." Through integration, CIRs can provide opportunities for real-life skills training, decrease parallel curriculum burden, and provide specialty-specific training in preparation for residency. Clear, efficient communication and human connection remain central in a physician's practice. CIRs reinforce these crucial principles. Potential benefits of a CIR model include role modeling of expert communication techniques; real-time, specific feedback on communication behaviors; development of relationship-centered communication skills and human connection, thereby decreasing burnout; and the opportunity for quality communication practices to become habits in a medical student's daily routine.
Bibliography:	ObjectType-Article-1 SourceType-Scholarly Journals-1 ObjectType-Feature-2 content type line 23
ISSN:	0899-8280 1525-3252
DOI:	10.1080/08998280.2020.1746156