Search Results - "Edgington, Theresa M."

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  1. 1

    Introducing Text Analytics as a Graduate Business School Course by Edgington, Theresa M

    “…Text analytics refers to the process of analyzing unstructured data from documented sources, including open-ended surveys, blogs, and other types of web…”
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    Journal Article
  2. 2

    Using process mining to identify coordination patterns in IT service management by Edgington, Theresa M., Raghu, T.S., Vinze, Ajay S.

    Published in Decision Support Systems (01-05-2010)
    “…We empirically analyze the database used in the help desk process between a national US public agency and its global outsourcing provider. We considered the…”
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    Journal Article
  3. 3

    Assessing Value in Organizational Knowledge Creation: Considerations for Knowledge Workers by Chen, Andrew N. K., Edgington, Theresa M.

    Published in MIS quarterly (01-06-2005)
    “…To maintain competitive advantage, a firm's investment decisions related to knowledge creation are likely to be strategic in nature. However, strategic…”
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    Journal Article
  4. 4

    Mobile Phone Service Process Hiccups at Cellular Inc by Edgington, Theresa M

    Published in Journal of information systems education (22-12-2010)
    “…This teaching case documents an actual case of process execution and failure. The case is useful in MIS introductory courses seeking to demonstrate the…”
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    Journal Article
  5. 5

    ASSESSING VALUE IN ORGANIZATIONAL KNOWLEDGE CREATION: CONSIDERATIONS FOR KNOWLEDGE WORKERS1 by Chen, Andrew N K, Edgington, Theresa M

    Published in MIS quarterly (01-06-2005)
    “…To maintain competitive advantage, a firm's investment decisions related to knowledge creation are likely to be strategic in nature. However, strategic…”
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    Journal Article
  6. 6

    Empirical identification of domain and cross -domain failure analysis ontology by Edgington, Theresa M

    Published 01-01-2006
    “…As research relating to knowledge management, business process intelligence, and failure analysis continues to grow, the need to identify relevant ontology…”
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    Dissertation
  7. 7

    Empirical identification of domain and cross-domain failure analysis ontology by Edgington, Theresa M

    “…As research relating to knowledge management, business process intelligence, and failure analysis continues to grow, the need to identify relevant ontology…”
    Get full text
    Dissertation