Search Results - "Dewhurst, W."

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    Factors affecting the use of e-government in the telecommunications industry of spain by Cegarra Navarro, Juan Gabriel, Dewhurst, Frank W., Briones Peñalver, Antonio Juan

    Published in Technovation (01-10-2007)
    “…e-Government has become one of the most important keywords for the public sector reform with proponents claiming that it guarantees transparency;…”
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    Journal Article
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    The effect of information technologies on TQM: An initial analysis by Martı́nez-Lorente, Angel R, Sánchez-Rodrı́guez, Cristóbal, Dewhurst, Frank W

    “…Information technology (IT) and total quality management (TQM) have significantly impacted on most organizations and each has been widely researched. However,…”
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    Journal Article
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    Relating TQM, marketing and business performance: An exploratory study by Martinez-Lorente, Angel R., Dewhurst, Frank W., Gallego-Rodriguez, Alejandrino

    “…Total Quality Management (TQM) is perhaps the leading management approach that companies employ to improve their product and service quality with the aim of…”
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    An initial assessment of the influence of IT on TQM: a multiple case study by Dewhurst, Frank W., Rafael Martínez-Lorente, Angel, Sánchez-Rodríguez, Cristóbal

    “…Information technology (IT) and total quality management (TQM) have significantly impacted on most organizations and each has been widely researched. However,…”
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    Journal Article
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    Linking chief knowledge officers with customer capital through knowledge management practices in the Spanish construction industry by Navarro, Juan Gabriel Cegarra, Dewhurst, Frank W., Eldridge, Steve

    “…Tangible results are the most powerful weapon Chief Knowledge Officers (CKOs) have for persuading their companies to adopt the knowledge management agenda…”
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    Journal Article
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    Linking Shared Organisational Context and Relational Capital through Unlearning: An Initial Empirical Investigation in SMEs by Cegarra-Navarro, Juan G, Dewhurst, Frank W

    Published in The learning organization (2006)
    “…Purpose: The environment provided by an organisation to facilitate learning and create knowledge has been defined as the shared organisational context. The…”
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    IT use in supporting TQM initiatives: an empirical investigation by Sánchez-Rodríguez, Cristóbal, Dewhurst, Frank W., Rafael Martínez-Lorente, Angel

    “…Purpose - To provide insights into current IT and total quality management (TQM) theory and practice on operational and quality performance, in particular the…”
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    External communities of practice and relational capital by Dewhurst, Frank W, Cegarra Navarro, Juan G

    Published in The learning organization (01-08-2004)
    “…External communities of practice are groups formed by company clients and employees based on common interests, commitment, mutual trust and collaboration whose…”
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    Business‐process modelling and simulation for manufacturing management: A practical way forward by Barber, K D, Dewhurst, F W, Burns, RLDH, Rogers, J B B

    Published in Business process management journal (01-08-2003)
    “…Many companies are taking a process view as a result of business‐process re‐engineering exercises, statutory compliance (e.g. Securities and Futures…”
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