Search Results - "Dadic, Jovana"
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A MODEL FOR STRUCTURING INFORMATION RESOURCES IN E-GOVERNMENT
Published in Innovative issues and approaches in social sciences (01-05-2012)“…In the past years, the interaction level between citizens and government has significantly risen. Due to the growing number of services provided by…”
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Journal Article -
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THE IMPACT OF APPLYING THE CONCEPT OF THE SEMANTIC WEB IN E-GOVERNMENT
Published in Innovative issues and approaches in social sciences (01-05-2012)“…Together with the development of science and technology demands of society as well as people's needs are changing. These changes affect all areas of human…”
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Journal Article -
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CRM E-GOVERNMENT SERVICES IN THE CLOUD
Published in Innovative issues and approaches in social sciences (01-05-2012)“…Customer relationship management (CRM) is a business strategy whose outcomes optimize profitability, revenue and customer satisfaction by fostering customer…”
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Journal Article -
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DELIVERING MOBILE GOVERNMENT SERVICES THROUGH CLOUD COMPUTING
Published in Innovative issues and approaches in social sciences (01-05-2012)“…With the implementation of Internet into mobile devices the ubiquitous connectivity has become a reality. The affordance of mobile technology can be exploited…”
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Journal Article -
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Application of IVR in E-learning system
Published in 2012 20th Telecommunications Forum (TELFOR) (01-11-2012)“…In this paper, we propose an Interactive Voice Response solution within system for E-education. Primary goal of the research is to develop interactive and…”
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