Search Results - "Crowley, Gwyneth H."
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User perceptions of the “reliability” of library services at Texas A&M University: A focus group study
Published in The Journal of academic librarianship (2003)“…Student perceptions of dependability and accuracy of the Texas A&M University Libraries’ services are explored through focus groups. Users reported difficulty…”
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Journal Article -
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Probing user perceptions of service quality: using focus groups to enhance quantitative surveys
Published in Performance measurement and metrics (01-08-2002)“…Pencil‐and‐paper surveys can provide useful information about user perceptions of service quality in libraries, but qualitative methods must be used to gain…”
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Journal Article -
3
Tropes in womens's suffrage postcards
Published 01-01-2014“…This thesis examines pro- and anti-suffrage arguments represented in vintage postcards produced during the Golden Age of Postcards prior to the 1920 passage of…”
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Dissertation -
4
Unmediated document delivery: a project using FirstSearch and EBSCOdoc
Published in Interlending & document supply (01-01-1999)“…Staffing costs account for 65 per cent of research libraries' expenditures for interlibrary borrowing. Due to this cost and pressure to provide better access,…”
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Journal Article -
5
Using the Web of Science® for unmediated document delivery
Published in Interlending & document supply (01-12-2000)“…Due to the significant cost of interlibrary loan services and the pressure to provide better access to journal articles, a pilot project on unmediated document…”
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Journal Article -
6
User perceptions of the library’s web pages: A focus group study at Texas A&M University
Published in The Journal of academic librarianship (01-07-2002)“…This focus group study explored library patrons’ opinions about the library’s Web pages. The results indicated that patrons are frustrated and confused when…”
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Journal Article -
7
Tropes in womens's suffrage postcards
Get full text
Dissertation -
8
Probing user perceptions of service quality: using focus groups to enhance quantitative surveys
Published in Performance measurement and metrics (01-08-2002)“…Pencil-and-paper surveys can provide useful information about user perceptions of service quality in libraries, but qualitative methods must be used to gain…”
Get full text
Journal Article -
9
Probing user perceptions of service quality using focus groups to enhance quantitative surveys
Published in Performance Measurement and Metrics (01-08-2002)“…Pencilandpaper surveys can provide useful information about user perceptions of service quality in libraries, but qualitative methods must be used to gain more…”
Get full text
Report -
10
Using the Web of Science for unmediated document delivery
Published in Interlending & Document Supply (01-12-2000)“…Due to the significant cost of interlibrary loan services and the pressure to provide better access to journal articles, a pilot project on unmediated document…”
Get full text
Report