Factors that Influence the Adoption of Mobile Government (M-gov): A Proposal of A Unified Model

Many m-gov adoption models have been proposed, which can confound researchers and policymakers. In this article, we reviewed 17 studies on m-gov adoption, identifying 25 different factors. We conducted two focus groups to discuss the adequacy of these factors, generating the first version of a unifi...

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Bibliographic Details
Published in:	Information systems management Vol. 40; no. 1; pp. 29 - 46
Main Authors:	Creutzberg, Jullian Hermann, Klein, Amarolinda Zanela, de Matos, Celso Augusto
Format:	Journal Article
Language:	English
Published:	Boston Taylor & Francis 02-01-2023 Taylor & Francis Ltd
Subjects:	Adequacy Electronic government m-gov Mobile government Technology adoption unified model
Online Access:	Get full text
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Summary:	Many m-gov adoption models have been proposed, which can confound researchers and policymakers. In this article, we reviewed 17 studies on m-gov adoption, identifying 25 different factors. We conducted two focus groups to discuss the adequacy of these factors, generating the first version of a unified model. We tested this model using data from 806 survey respondents from Brazil. The proposed unified model is parsimonious and outperforms other theoretical models.
ISSN:	1058-0530 1934-8703
DOI:	10.1080/10580530.2021.1987594