COPLINK Connect: information and knowledge management for law enforcement

Information and knowledge management in a knowledge-intensive and time-critical environment presents a challenge to information technology professionals. In law enforcement, multiple data sources are used, each having different user interfaces. COPLINK Connect addresses these problems by providing o...

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Bibliographic Details
Published in:	Decision Support Systems Vol. 34; no. 3; pp. 271 - 285
Main Authors:	Chen, Hsinchun, Schroeder, Jenny, Hauck, Roslin V., Ridgeway, Linda, Atabakhsh, Homa, Gupta, Harsh, Boarman, Chris, Rasmussen, Kevin, Clements, Andy W.
Format:	Journal Article
Language:	English
Published:	Amsterdam Elsevier B.V 01-02-2003 Elsevier Sequoia S.A
Subjects:	Artificial intelligence Information sharing Knowledge management Law enforcement Studies United States > US Knowledge management Law enforcement Artificial intelligence Information sharing
Online Access:	Get full text
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Summary:	Information and knowledge management in a knowledge-intensive and time-critical environment presents a challenge to information technology professionals. In law enforcement, multiple data sources are used, each having different user interfaces. COPLINK Connect addresses these problems by providing one easy-to-use interface that integrates different data sources such as incident records, mug shots and gang information, and allows diverse police departments to share data easily. User evaluations of the application allowed us to study the impact of COPLINK on law-enforcement personnel as well as to identify requirements for improving the system. COPLINK Connect is currently being deployed at Tucson Police Department (TPD).
ISSN:	0167-9236 1873-5797
DOI:	10.1016/S0167-9236(02)00121-5