Search Results - "Chiu, Yen‐Ting Helena"

Service innovation and usage intention: a cross-market analysis by Chiu, Yen-Ting Helena, Hofer, Katharina Maria

“…Purpose – The purpose of this paper is to investigate market-contextual variations in consumers’ self-service technology (SST) usage intentions…”
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Early versus potential adopters: Exploring the antecedents of use intention in the context of retail service innovations by Helena Chiu, Yen‐Ting, Fang, Shih‐Chieh, Tseng, Chuan‐Chuan

“…The success of retail service innovations is contingent upon a thorough understanding of the antecedent factors that drive adoption intention. Using the…”
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Self-recovery after self-service technology failures: do motivations and self-efficacy matter? by Chiu, Yen-Ting Helena, Nguyen, Dung Minh, Hofer, Katharina Maria

“…PurposeThe growth of self-service technologies (SST) in the retail sector has led to an increased prevalence of SST failures, and spurred academic debate on…”
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Toward a unified theory of technology continuance: Effects of conscious versus unconscious factors by Nguyen, Dung Minh, Chiu, Yen‐Ting Helena, Vu, Huy Quang, Nguyen, Trieu

“…The containment measures for the COVID‐19 pandemic, including social distancing, lockdown or quarantining, have led to a paradigm shift in people's life. In…”
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Structural embeddedness and innovation performance: Capitalizing on social brokerage in high-tech clusters by Helena Chiu, Yen-Ting, Lee, Ting-Lin

“…Recent academic discourse on innovation clusters has emphasized the need to analyze cluster pelformance from a micro-level and meso-level perspective. Grounded…”
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How network competence and network location influence innovation performance by Ting Helena Chiu, Yen

“…Purpose - As developed countries experience a decline of manufacturing industries, national governments increasingly turn to innovation-based cluster…”
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Service failure and self-recovery in tech-based services: self-determination theory perspective by Chiu, Yen-Ting Helena, Nguyen, Dung Minh

“…The pervasiveness of self-service technologies (SSTs) in the service industry has led to renewed interest in SST failure and recovery. Understanding how…”
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Corporate social responsibility authenticity as an antecedent to customer citizenship behavior: evidence from hospitality industry in Taiwan by Nguyen, Dung Minh, Chiu, Yen-Ting Helena

“…Although corporate social responsibility (CSR) authenticity and customer citizenship behavior (CCB) are of great importance to the long-term success of…”
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Environmentally responsible behavior in ecotourism: Antecedents and implications by Chiu, Yen-Ting Helena, Lee, Wan-I., Chen, Tsung-Hsiung

“…This study explores the environmentally responsible behavior of tourists engaged in ecotourism. It proposes a behavioral model in which perceived value,…”
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Environmentally Responsible Behavior in Ecotourism: Exploring the Role of Destination Image and Value Perception by Chiu, Yen-Ting Helena, Lee, Wan-I, Chen, Tsung-Hsiung

“…Creating more environmental awareness among tourists and inducing environmentally responsible behavior is an essential precondition for, as well as consequence…”
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Internet Lottery Commerce: An Integrated View of Online Sport Lottery Adoption by Chiu, Yen-Ting Helena, Lee, Wan-I, Liu, Chia-Chi, Liu, Li-Yu

“…Much of the future growth of the lottery business is expected to take place in online channels. This study integrates the Unified Theory of Acceptance and Use…”
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Structural embeddedness and innovation performance: Capitalizing on social brokerage in high-tech clusters by CHIU, Yen-Ting Helena, LEE, Ting-Lin

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Assessing the effects of consumer involvement and service quality in a self-service setting by Lee, Wan-I, Chiu, Yen Ting, Liu, Chia-Chi, Chen, Chen-Yuan

“…The aim of this study is to assess how consumer involvement and service quality within the Technology Acceptance Model (TAM) influence consumers' adoption of…”
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Early versus potential adopters by Helena Chiu, Yen-Ting, Fang, Shih-Chieh, Tseng, Chuan-Chuan

“…Purpose - The success of retail service innovations is contingent upon a thorough understanding of the antecedent factors that drive adoption intention. Using…”
Get full text