Search Results - "Chen, Chihchien"

The peculiar impact of higher room rates on customers' propensity to book by Schwartz, Zvi, Chen, ChihChien

“…Purpose - This study's goal is to examine how an intensified room rate signal affects customers' perceptions, their propensity to book, and consequently…”
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Online Consumer Review Factors Affecting Offline Hotel Popularity: Evidence from Tripadvisor by Xie, Karen L., Chen, Chihchien, Wu, Shinyi

“…The business value of online consumer reviews has emerged in recent year as one of utmost importance for hotel marketers. This study examines how online…”
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The impacts of different types of cuisines and restaurants on gratuities by Chen, ChihChien, Chen, YangSu

“…ABSTRACT This study adopts social stigma theory and examines whether biases toward different types of foods and restaurants exist and, consequently, whether…”
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Haute couture-to-table? A study of luxury fashion-brand restaurants/Cafés by Chen, Chihchien, Kim, Esther L., Schuckert, Markus

“…The significant rise in luxury shopping has recently gained much attention. This paper seeks to better understand the factors involved in luxury consumption…”
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Pay Now or Pay Later: The Impact of Time on Payment Preference in Hotel Booking by Jang, Yisak, Miao, Li, Chen, Chih-Chien

“…The “book now, pay later” phenomenon is one form of payment which has flow-on effects such as increasing last-minute cancelations. To encourage prepayment,…”
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Book now, pay later: the effects of delays in payments and temporal distance on consumers’ perceptions and purchase intention by Jang, Yisak, Miao, Li, Chen, Chih-Chien

“…In today’s hotel industry, ‘book now, pay later’ practice is widespread. However, despite the prevalence of this phenomenon, the psychological and behavioral…”
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A tabulation of information technology and consumer behavior in hospitality revenue management research by Demirciftci, Tevfik, Chen, ChihChien, Erdem, Mehmet

“…Purpose The purpose of this paper is to present an overview of revenue management (RM) studies that focus on information technology (IT) and consumer behavior…”
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Cancellation policies in the hotel, airline and restaurant industries by Chen, ChihChien

“…Littlewood’s Rule and Expected Marginal Seat Revenue (EMSR) maximize revenue through the allocation of various fares quoted for different levels of customers’…”
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Go moderate! How hotels' cancellation policies affect their financial performance by Altin, Mehmet, Chen, Chih-Chien, Riasi, Arash, Schwartz, Zvi

“…Hotel cancellation policies have shifted considerably in recent years. This is mainly in response to growing rates of last-minute cancellations and no shows…”
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The influence of incidental affect and mood-changing price on online booking intention by Chen, ChihChien, Xie, Karen, Wang, Shuo

“…Purpose This paper aims to examine the joint influence of incidental affect and mood-changing prices on consumers’ hotel booking intention in an online…”
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Room Rate Patterns and Customers' Propensity To Book a Hotel Room by Chen, ChihChien, Schwartz, Zvi

“…Price-sensitive travelers often access hotels' and intermediaries' Web sites multiple times before they travel. Due to revenue management practices, these…”
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