Search Results - "Chandler, Jennifer D."

Contextualization and value-in-context: How context frames exchange by Chandler, Jennifer D., Vargo, Stephen L.

“…The purpose of this paper is to explore the role of context in service provision and, more broadly, in market co-creation. We oscillate foci from an individual…”
Get full text

Roles as resources: A social roles perspective of change in value networks by Archpru Akaka, Melissa, Chandler, Jennifer D.

“…This paper contributes to the understanding of value co-creation and co-production by exploring how social roles can be drawn upon as resources for change in…”
Get full text

Systemic principles of value co-creation: Synergetics of value and service ecosystems by Meynhardt, Timo, Chandler, Jennifer D., Strathoff, Pepe

“…While most investigations of value and value co-creation empirically focus on either the individual micro-level or the collective macro-level, a systemic…”
Get full text

Service Systems: A Broadened Framework and Research Agenda on Value Propositions, Engagement, and Service Experience by Chandler, Jennifer D., Lusch, Robert F.

“…The proposed framework sheds light on the fundamental role that value propositions play in service systems. Building on service-dominant logic from marketing…”
Get full text

How Does Innovation Emerge in a Service Ecosystem? by Chandler, Jennifer D., Danatzis, Ilias, Wernicke, Carolin, Akaka, Melissa Archpru, Reynolds, David

“…To advance the study of innovation in complex settings, this study integrates the innovation, institutional theory, philosophy, and service-dominant logic…”
Get full text

HOW SOCIAL COMMUNITY AND SOCIAL PUBLISHING INFLUENCE NEW PRODUCT LAUNCH: THE CASE OF TWITTER DURING THE PLAYSTATION 4 AND XBOX ONE LAUNCHES by Kim, Yuna, Chandler, Jennifer D.

“…While the traditional marketing literature typically illustrates consumers as passive recipients of products and services, social media enables consumers to…”
Get full text

Practice styles and service systems by Chandler, Jennifer D, Chen, Steven

“…Purpose The purpose of this paper is to examine how practices influence service systems. Design/methodology/approach Data across three service contexts…”
Get full text

Language, brand and speech acts on Twitter by Chandler, Jennifer D, Salvador, Rommel, Kim, Yuna

“…Purpose As a social media platform, Twitter enables direct, continuous and real-time communication across many markets simultaneously. Drawing on speech act…”
Get full text

Using Social Constructivist Pedagogy to Implement Liberal Learning in Business Education by Chandler, Jennifer D., Teckchandani, Atul

“…ABSTRACT This article outlines how decision sciences instructors, by pairing Liberal Learning (LL) philosophy with Social Constructivist Pedagogy (SCP), can…”
Get full text

Relationship—Oriented Cultures, Corruption, and International Marketing Success by Chandler, Jennifer D., Graham, John L.

“…This study explores the general problems associated with marketing across international markets and focuses specifically on the role of corruption in deterring…”
Get full text

The Duality of Second Screens: A Phenomenological Study of Multi-platform Engagement and Service Experiences by Breidbach, Christoph F., Chandler, Jennifer D., Maglio, Paul P.

“…Internet traffic from mobile devices surpassed traffic from traditional desktop PCs for the first time in 2014. Although users today access and experience…”
Get full text

When the supply chain breaks: strategies for the chip shortage by Chandler, Jennifer

“…Purpose The purpose of this paper is to propose a political economy framework for strategic supply chain decisions by identifying lessons from the global chip…”
Get full text

Service ecosystem boundary and boundary work by Razmdoost, Kamran, Alinaghian, Leila, Chandler, Jennifer D., Mele, Cristina

“…We aim to explain service ecosystem change at the intersection of focal service ecosystems through the concepts of boundary and boundary work. We define a…”
Get full text

Service ecosystems: why the media industry prefers access, not ownership by Chandler, Jennifer, Teckchandani, Atul

“…Purpose Because of the increasing importance of access over ownership, the purpose of this paper is to propose a service ecosystem perspective to help managers…”
Get full text

CULTIVATE DYNAMIC CAPABILITIES IN FAST-CHANGING MARKETS by Chandler, Jennifer D, Kim, Yuna

“…Rather, the ability to draw on dynamic capabilities and leverage valuable resources in both stable and dynamic markets can lead companies to sustainable…”
Get full text

Connecting new tech to existing operations by Chandler, Jennifer D, Kim, Ellen Eun Kyoo

“…Increasingly, big data, along with the Internet of Things, is permeating many organizations. But these are just the latest newcomers uprooting information…”
Get full text

TASER® Injury to the Forehead by Chandler, Jennifer, MD, Martin, Brian P., MD, Graham, Derrel D., MD

Get full text

Innovation, Social Networks, and Service Ecosystems: Managing Value in the Digital by Pedro Quelhas Brito

Get full text