Are hotel managers taught to be aggressive in intelligence gathering?

The study examines the ontological similarity between the concept of competitor orientation and questionable intelligence-gathering efforts. Respondents from the hotel industry were surveyed with self-administered questionnaires. Exploratory factor analysis was carried out to identify the structure...

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Bibliographic Details
Published in:	Asian journal of business ethics Vol. 9; no. 2; pp. 417 - 424
Main Authors:	Chan, Patrick C. L., Chan, Jimmy H. T., Au, Alan K. M., Yeung, Matthew
Format:	Journal Article
Language:	English
Published:	Dordrecht Springer Netherlands 01-12-2020 Springer Nature B.V
Subjects:	Economic Growth Education Ethics Hotels & motels Intelligence gathering Management Philosophy Quality of Life Research Market orientation Intelligence gathering Aggressive competitors
Online Access:	Get full text
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Summary:	The study examines the ontological similarity between the concept of competitor orientation and questionable intelligence-gathering efforts. Respondents from the hotel industry were surveyed with self-administered questionnaires. Exploratory factor analysis was carried out to identify the structure underlying variables of market orientation and ethical judgment on questionable intelligence-gathering efforts. The results suggest that the surveyed hotel managers are unable to distinguish the legitimate tactics of competitor orientation from the questionable practice of industrial espionage.
ISSN:	2210-6723 2210-6731
DOI:	10.1007/s13520-020-00117-4