Search Results - "Buco, M.J."
-
1
Decomposition of IT service processes and alternative service identification using ontologies
Published in NOMS 2008 - 2008 IEEE Network Operations and Management Symposium (01-04-2008)“…Providers of IT services are under constant pressure to reduce cost and improve the quality of the services they provide. The ability to decompose such IT…”
Get full text
Conference Proceeding
-
2
Social Computing and Governance in an Enterprise Service for Managing Business Processes
Published in 2009 World Conference on Services - II (01-09-2009)“…The enterprise has historically been ambivalent about Social Computing. Although dynamic communities, collaboration, innovation, and the wisdom of crowds were…”
Get full text
Conference Proceeding -
3
PEM: a framework enabling continual optimization of workflow process executions based upon business value metrics
Published in 2005 IEEE International Conference on Services Computing (SCC'05) Vol-1 (2005)“…The competitiveness of the market place and the advent of on demand services computing are encouraging many organizations to improve their business efficiency…”
Get full text
Conference Proceeding -
4
Fresco: a Web services based framework for configuring extensible SLA management systems
Published in IEEE International Conference on Web Services (ICWS'05) (2005)“…A service level agreement (SLA) is a service contract that includes the evaluation criteria for agreed service quality standards. Since agreeable…”
Get full text
Conference Proceeding