What information do people use, trust, and find useful during a disaster? Evidence from five large wildfires

What information do people use, trust, and find useful during a disaster? Evidence from five large wildfires

The communication system through which information flows during a disaster can be conceived of as a set of relationships among sources and recipients who are concerned about key information characteristics. The recipient perspective is often neglected within this system. In this article, we explore...

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Bibliographic Details
Published in:Natural hazards (Dordrecht) Vol. 76; no. 1; pp. 615 - 634
Main Authors: Steelman, Toddi A., McCaffrey, Sarah M., Velez, Anne-Lise Knox, Briefel, Jason Alexander
Format: Journal Article
Language:English
Published: Dordrecht Springer Netherlands 01-03-2015
Springer Nature B.V
Subjects:
Civil Engineering
Communication systems
Correlation
Disaster recovery
Disasters
Earth and Environmental Science
Earth Sciences
Environmental Management
Fires
Forest & brush fires
Geophysics/Geodesy
Geotechnical Engineering & Applied Earth Sciences
Hazards
Hydrogeology
Information flow
Information management
Natural Hazards
Original Paper
Trustworthiness
Wildfires
Trustworthy
Useful
Public information
Used
Communication
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Summary:The communication system through which information flows during a disaster can be conceived of as a set of relationships among sources and recipients who are concerned about key information characteristics. The recipient perspective is often neglected within this system. In this article, we explore recipient perspectives related to what information was used, useful, and trustworthy in a wildfire context. Using a survey ( n  = 873) on five large wildfires in 2009 and 2010, we found significant gaps between the sources that were used by the most respondents and those that that they rated as useful or trustworthy. The sources that were used most before the fires were highly correlated with the sources that were used most during the fire.
Bibliography:ObjectType-Article-1
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ISSN:0921-030X
1573-0840
DOI:10.1007/s11069-014-1512-x