Search Results - "Bonn, Mark A."

Workplace incivility and its effect upon restaurant frontline service employee emotions and service performance by Cho, Meehee, Bonn, Mark A., Han, Su Jin, Lee, Kyung Hee

“…Purpose This study aims to acquire a better understanding about consequences of workplace incivility upon restaurant frontline service employees caused by…”
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Hotel employee's artificial intelligence and robotics awareness and its impact on turnover intention: The moderating roles of perceived organizational support and competitive psychological climate by Li, Jun (Justin), Bonn, Mark A., Ye, Ben Haobin

“…The advent of machines powered by artificial intelligence (AI) and robotics technologies have already strongly influenced the hospitality industry, and the…”
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Differences in perceptions about food delivery apps between single-person and multi-person households by Cho, Meehee, Bonn, Mark A., Li, Jun (Justin)

“…•Five salient quality attributes of food delivery apps were identified.•Effects of quality attributes of food delivery apps on perceived value, attitudes and…”
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Heritage/Cultural Attraction Atmospherics: Creating the Right Environment for the Heritage/Cultural Visitor by Bonn, Mark A., Joseph-Mathews, Sacha M., Dai, Mo, Hayes, Steve, Cave, Jenny

“…The popular press is replete with articles discussing the various remodeling efforts afoot in many of the prominent heritage attractions worldwide…”
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The relationship between customer incivility, restaurant frontline service employee burnout and turnover intention by Han, Su Jin, Bonn, Mark A., Cho, Meehee

“…Employee turnover continues to represent one of the most significant challenges faced by the U.S. restaurant industry, and customer incivility is regarded as…”
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A comparison of the importance of wine supplier quality attributes for on-premise and off-premise wine retail establishments by Moon, Chanwoo, Bonn, Mark A., Cho, Meehee

“…Purpose Given the intensified competitiveness in the wine retail industry, partnering with quality suppliers becomes critical to ensure a steady supply of…”
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Innovation ambidexterity: balancing exploitation and exploration for startup and established restaurants and impacts upon performance by Cho, Meehee, Bonn, Mark A., Han, Su Jin

“…This study was designed to examine how important a balance between exploitation (proximity to existing technologies, products and services) and exploration…”
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Do Environmental Sustainable Practices of Organic Wine Suppliers Affect Consumers’ Behavioral Intentions? The Moderating Role of Trust by Bonn, Mark A., Cronin, J. Joseph, Cho, Meehee

“…Growing consumer interest in sustainable products and an increased emphasis on supply chain relationships within the organic wine industry necessitate a more…”
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Differences in tourist ethical judgment and responsible tourism intention: An ethical scenario approach by Lee, Hae Young, Bonn, Mark A., Reid, Earl L., Kim, Woo Gon

“…While many tourists recognize the necessity of responsible tourism, not all respond to it equally. Thus, this study explores behavioral discrepancies in…”
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A Constraint-Based Approach to Wine Tourism Market Segmentation by Cho, Meehee, Bonn, Mark A., Brymer, Robert A.

“…This study investigated wine tourism constraints from a market segmentation perspective to understand the potential importance they may have on preference and…”
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Purchasing Wine Online: The Effects of Social Influence, Perceived Usefulness, Perceived Ease of Use, and Wine Involvement by Bonn, Mark A., Kim, Woo Gon, Kang, Sora, Cho, Meehee

“…This study investigates factors known to affect online wine consumer purchasing behavior issues. Specifically, the study examines the effects that social…”
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What drives restaurant competitive productivity (CP): a comprehensive examination at meso-micro levels by Cho, Meehee, Bonn, Mark A, Jung, Hyo Sun

“…Purpose This study identified essential drivers of competitive productivity (CP) within the restaurant context at the meso-micro levels. Following evidence…”
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Examining Risk-Reduction Behavior Toward Water Quality Among Restaurant Guests by Cho, Meehee, Bonn, Mark A., Li, Jun (Justin)

“…Globally, there is a growing concern about health threats from water pollution and its effects upon products used in the restaurant food preparation process…”
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Interaction effects between contract specificity, competence trust and goodwill trust upon supplier opportunism and relational stability: A focus upon restaurant performance by Cho, Meehee, Bonn, Mark A., Terrell, Benjamin B.

“…Purpose This study was designed to offer empirical evidence about the significant impacts of supplier opportunism and relational stability upon restaurant…”
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Diner's Sustainable Behavior: Differences between Sustainable Behaviors of Casual and Fine Dining Consumers by Tahir, Faiza, Ul Haq, Junaid, Saleem, Aysha, Akhtar, Naeem, Bonn, Mark A.

“…Food waste being an important aspect of sustainability continues to be examined. Sustainability in diner's behavior is the gap this study addresses. This study…”
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Restaurant dependence/autonomy in the supply chain and market responsiveness: The moderating roles of information technology adoption and trust by Cho, Meehee, Bonn, Mark A., Susskind, Alex, Giunipero, Larry

“…Purpose This study aims to understand how restaurant dependence and autonomy within the supply chain influence market responsiveness. An examination of…”
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Green Purchasing by Wine Retailers: Roles of Individual Values, Competences and Organizational Culture by Bonn, Mark A., Chun, Yongsung, Yoo, Joanne Jung-Eun, Cho, Meehee

“…The wine industry impacts the environment due to its massive scale of production, distribution, and retail. Wine retailers’ green purchasing is essential for…”
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Food delivery application user segmentation in the mobile marketing world in China by Li, Jun (Justin), Bonn, Mark A., Wang, Juan, Cho, Meehee

“…This study reports on an exploratory investigation aimed to achieve consumer segments based upon data collected from food delivery app users. Food delivery app…”
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A multilevel analysis of the effects of wine destination attributes on travel constraints and revisit intention by Bonn, Mark A., Cho, Meehee, Lee, Jun Jae, Kim, Joo Hyang

“…Purpose The purpose of this study was conducted to investigate the moderating effects wine destination attributes have upon the negative impacts of travel…”
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Interaction effects between contract specificity, competence trust and goodwill trust upon supplier opportunism and relational stability by Cho, Meehee, Bonn, Mark A, Terrell, Benjamin B

“…Purpose This study was designed to offer empirical evidence about the significant impacts of supplier opportunism and relational stability upon restaurant…”
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