Enhancing ERP Responsiveness Through Big Data Technologies: An Empirical Investigation

Organizations are integrating big data technologies with Enterprise Resource Planning (ERP) systems with an aim to enhance ERP responsiveness (i.e., the ability of the ERP systems to react towards the large volumes of data). Yet, organizations are struggling to manage the integration between the ERP...

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Bibliographic Details
Published in:	Information systems frontiers Vol. 26; no. 1; pp. 251 - 275
Main Authors:	Bandara, Florie, Jayawickrama, Uchitha, Subasinghage, Maduka, Olan, Femi, Alamoudi, Hawazen, Alharthi, Majed
Format:	Journal Article
Language:	English
Published:	New York Springer US 01-02-2024 Springer Nature B.V
Subjects:	Big Data Business and Management Control Data collection Data management Enterprise resource planning Information systems IT in Business Literature reviews Management of Computing and Information Systems Operations Research/Decision Theory Organizations Systems Theory ERP responsiveness Big data technologies ERP systems Structural equation modelling Systematic literature review
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Summary:	Organizations are integrating big data technologies with Enterprise Resource Planning (ERP) systems with an aim to enhance ERP responsiveness (i.e., the ability of the ERP systems to react towards the large volumes of data). Yet, organizations are struggling to manage the integration between the ERP systems and big data technologies, leading to lack of ERP responsiveness. For example, it is difficult to manage large volumes of data collected through big data technologies and to identify and transform the collected data by filtering, aggregating and inferencing through the ERP systems. Building on this motivation, this research examined the factors leading to ERP responsiveness with a focus on big data technologies. The conceptual model which was developed through a systematic literature review was tested using Structural equation modelling (SEM) performed on the survey data collected from 110 industry experts. Our results suggested 12 factors (e.g., big data management and data contextualization) and their relationships which impact on ERP responsiveness. An understanding of the factors which impact on ERP responsiveness contributes to the literature on ERP and big data management as well as offers significant practical implications for ERP and big data management practice.
Bibliography:	ObjectType-Article-1 SourceType-Scholarly Journals-1 ObjectType-Feature-2 content type line 23
ISSN:	1387-3326 1572-9419
DOI:	10.1007/s10796-023-10374-w