Search Results - "Büttgen, Marion"
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Project leaders' control resources and role overload as predictors of project success: developing the job demands–resources model
Published in Business research (Göttingen) (01-07-2020)“…Drawing on the job demands-resources model (JD-R model), this article introduces information control and team control as project leader-specific job resources,…”
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Using social media to communicate employer brand identity: The impact on corporate image and employer attractiveness
Published in The journal of brand management (01-12-2015)“…Employer branding has become a top management priority as more and more companies realize that human resources are among the most valuable intangible assets…”
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Leadership matters in crisis-induced digital transformation: how to lead service employees effectively during the COVID-19 pandemic
Published in Journal of service management (01-01-2021)“…PurposeThe COVID-19 pandemic has, besides the health concerns, caused an unprecedented social and economic crisis that has particularly hit service industries…”
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Don't jump on the bandwagon: Negative effects of sharewashing
Published in Schmalenbachs Zeitschrift für betriebswirtschaftliche Forschung (01-03-2021)“…Access-based service usage, or simply “sharing”, is an emerging consumption trend many companies pursue. As various firms seek to exploit this trend, however,…”
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Should Corporations Care about Negative Brand Publicity? Understanding the Impact of Negative Brand Publicity on Employees' Corporate Brand Pride
Published in Journal of business strategies (22-03-2022)“…This article examines the effects of perceived negative brand publicity on employee emotions, attitudes and brand supporting behaviors. Drawing on…”
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How to take employees on the digital transformation journey: An experimental study on complementary leadership behaviors in managing organizational change
Published in Journal of business research (01-04-2022)“…•People-oriented leadership behavior promotes employees’ desirable change responses.•Employees’ change responses to digital transformation–oriented leadership…”
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Leadership in innovation communities: The impact of transformational leadership language on member participation
Published in The Journal of product innovation management (01-05-2022)“…Many organizations seek to establish online innovation communities (ICs) to obtain valuable knowledge and innovative ideas, though both research and practice…”
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Eye for an eye? Frontline service employee reactions to customer incivility
Published in The Journal of services marketing (30-11-2020)“…Purpose Frontline service employees (FSEs) face high demands of emotional labor when dealing with difficult, and sometimes even uncivil, customer behavior…”
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Should Corporation Care about Negative Brand Publicity? Understanding the Impact of Negative Brand Publicity on Employees' Corporate Brand Pride
Published in Journal of business strategies (10-05-2022)“…This article examines the effects of perceived negative brand publicity on employee emotions, attitudes and brand supporting behaviors. Drawing on…”
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Designing Collaborative Intelligence Systems for Employee-AI Service Co-Production
Published in Journal of service research : JSR (18-03-2024)“…Employees increasingly co-produce services with artificial intelligence (AI). Focusing on system design, this research uncovers (1) which system features…”
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How can customers cope with cognitive demands of professional services? The role of employee coping support
Published in Psychology & marketing (01-05-2023)“…Even though researchers are increasingly acknowledging the dark side of customer participation (i.e., behavioral customer engagement), particularly in…”
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A relational perspective on supervisor‐initiated turnover: Implications for human resource management based on a multi‐method investigation of leader–member exchange relationships
Published in Human resource management (01-07-2023)“…Despite the great emphasis organizations and human resource management (HRM) research place on turnover issues, one turnover phenomenon has received only…”
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“I like it, but I don't use it”: Impact of carsharing business models on usage intentions in the sharing economy
Published in Business strategy and the environment (01-03-2020)“…Carsharing is often promoted as a potentially environmental‐friendly alternative to individual car ownership. However, various carsharing programs have…”
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How tech companies advance sustainability through artificial intelligence: Developing and evaluating an AI x Sustainability strategy framework
Published in Industrial marketing management (01-05-2024)“…Sustainability is at the top of the agenda of most tech companies. Specifically, tech companies increasingly utilize artificial intelligence (AI) to meet their…”
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Persönlichkeitsprototyp der DAX 30 Vorstandsvorsitzenden: Eine empirische Analyse mittels Attribution anhand des NEO-Fünf- Faktoren-Inventars
Published in Schmalenbachs Zeitschrift für betriebswirtschaftliche Forschung (01-02-2015)“…Zusammenfassung Die vorliegende Studie untersucht vor dem Hintergrund der einschlägigen Führungsliteratur um zugeschriebene Persönlichkeitseigenschaften von…”
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Uncovering the complexities of remote leadership and the usage of digital tools during the COVID-19 pandemic: A qualitative diary study
Published in German journal of human resource management (Online) (01-08-2022)“…The COVID-19 pandemic has fundamentally changed the way people work and live. More people than ever work from home. Due to the sudden changes, leaders are…”
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Lasting footprints of the employer brand: can sustainable HRM lead to brand commitment?
Published in Employee relations (01-08-2016)“…Purpose – The purpose of this paper is to investigate whether both perceived sustainable organizational and supervisor support, which represent a sustainable…”
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An imitation game – supervisors’ influence on customer sweethearting
Published in The Journal of services marketing (19-05-2022)“…Purpose Customer sweethearting is a common illicit behavior of frontline employees in service firms. This paper aims to examine the impact of…”
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Project managers' overconfidence: how is risk reflected in anticipated project success?
Published in Business research (Göttingen) (01-12-2015)“…Projects tend to exceed planned timelines and budgets. One reason may be that potential project risks are insufficiently reflected in anticipations of project…”
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Spousal influence on employees' career paths in dual ladder systems: a dyadic model
Published in European journal of work and organizational psychology (02-11-2018)“…This cross-sectional field study examines the influence of employee and spousal characteristics on employees' career-related motivations in dual ladder…”
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