Search Results - "Aziz, Yuhanis Binti Ab"

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    The effect of customer satisfaction on the performance of the small an medium-sized hotels

    The effect of customer satisfaction on the performance of the small an medium-sized hotels by Nazari, Narges, Abd Rahman, Azmawani, Ab Aziz, Yuhanis Binti, Hashim, Haslinda

    Published in Tourism and hospitality management (01-06-2020)
    “…Purpose – To investigate the effect of customer satisfaction dimensions on the SMSHs’ performance. Design – A quantitative, self-administered questionnaire was…”
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    THE EFFECT OF CUSTOMER SATISFACTION ON THE PERFORMANCE OF THE SMALL AND MEDIUMSIZED HOTELS

    THE EFFECT OF CUSTOMER SATISFACTION ON THE PERFORMANCE OF THE SMALL AND MEDIUMSIZED HOTELS by Nazari, Narges, Rahman, Azmawani Abd, Aziz, Yuhanis Binti Ab, Hashim, Haslinda

    Published in Tourism and hospitality management (01-05-2020)
    “…Purpose - To investigate the effect of customer satisfaction dimensions on the SMSHs' performance. Design - A quantitative, self-administered questionnaire was…”
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