The supportive side of organisational socialisation: how it boosts employee commitment

Purpose The purpose of this study is to investigate the impact of organisational socialisation tactics, namely, context-based, content-based and social-based tactics, on affective commitment by the mediating role of perceived organisational support. Design/methodology/approach A quantitative study w...

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Bibliographic Details
Published in:	International journal of organizational analysis (2005) Vol. 32; no. 9; pp. 1739 - 1768
Main Authors:	Awwad, Mohammad Suleiman, Abuzaid, Ahmad Nasser, Al-Okaily, Manaf, Alqatamin, Yazan Mohammad
Format:	Journal Article
Language:	English
Published:	Bingley Emerald Publishing Limited 07-11-2024 Emerald Group Publishing Limited
Subjects:	Attitudes Corporate culture Employee attitude Employee retention Job satisfaction Knowledge New employees Small & medium sized enterprises-SME Socialization Work environment Affective commitment Organisational support Organisational socialisation tactics Jordan SMEs
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Summary:	Purpose The purpose of this study is to investigate the impact of organisational socialisation tactics, namely, context-based, content-based and social-based tactics, on affective commitment by the mediating role of perceived organisational support. Design/methodology/approach A quantitative study was conducted using a judgmental sample of 119 newcomers with one-year experience or less in Jordanian small and medium-sized enterprises. The collected data were analysed using bootstrapped procedure by the partial least squares-structural equation modelling. Findings The empirical results show that perceived organisational support plays a crucial role in mediating the relationships between socialisation tactics and affective commitment. Specifically, both social-based tactics and content-based tactics have a significant indirect effect on affective commitment through perceived organisational support. However, context-based tactics do not directly or indirectly influence affective commitment or perceived organisational support significantly. Originality/value To the best of the authors’ knowledge, this study is among the first studies in the Jordanian context that investigate the relationship between organisational socialisation and affective commitment by the mediating role of perceived organisational support, thus adding originality to the existing literature. Furthermore, this study contributes to the scholarly debate on the relationship between socialisation and outcomes.
ISSN:	1934-8835 1934-8835 1758-8561
DOI:	10.1108/IJOA-04-2023-3742