Search Results - "Africa's public service delivery & performance review"

Africa’s public service delivery and performance overview 2024 by Simatele, Munacinga C.

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Acknowledgement to reviewers by Office, Editorial

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The impact of public procurement on delivery of quality education in Queensburgh secondary schools, KwaZulu-Natal province, South Africa by Ngcobo, Gabriel L., Conradie, Hendrik F.

“…Background: The South African government is faced with the challenge of expediting the provision of basic services while at the same time complying with public…”
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Subversion of digital Darwinism in public healthcare facilities in South Africa by Shibambu, Amos

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Transformation of digital government services in the public sector in South Africa by Shibambu, Amos

“…Background: It is well-documented that the 21st century is providing digital technologies in an alarming rate. Their emergence promotes effectiveness,…”
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Evidence-based healthcare practice adoption: The impact of electronic health records by Motsi, Lovemore, Chimbo, Bester

“…Background: For healthcare institutions, proper documentation of the upkeep of patient medical records is imperative. In addition, without a record of the…”
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Table of Contents Vol 11, No 1 (2023) by Office, Editorial

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Social economic transformation in a dynamic world by Zvoushe, Hardlife

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The role of public-private partnership in achieving local government sustainable development by Ramolobe, Kutu S, Khandanisa, Unathi

“…Public-private partnerships (PPPs) have emerged as a new form of supply in an effort to improve the standard and value for finances of infrastructure as well…”
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Spatial governance of the peripheries in South Africa: Past lessons and a look into the future by Mkhwanazi, Sandile B, Jili, Nokukhanya N

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Customer complaints management in South Africa: A quest for service excellence by Mogotloane, Tebogo, Louw, Valery

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Performance reporting practices in state-owned enterprises: A systematic literature review by Mikael, Tsedal L, Mabhungu, Isaac

“…Background: Performance reporting and measurement in state-owned enterprises (SOEs) have been ambiguous for years subject to the nature of the sector…”
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The perceived fairness and consistency of SAPS disciplinary practices: The demographic analysis by Mabusela, Thabo A, Ngonyama-Ndou, Thulile L, Mmako, Mphoreng M

“…Background: A plethora of organisations have paid heavy prices due to improper application and biased use of disciplinary policies and procedures. This results…”
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A co-production model for the South African housing sector by Maila, Hlengiwe P, Malan, Lianne P, Mazenda, Adrino

“…Background: The public housing delivery practices in South Africa are fragmented, resulting in various outcomes concerning housing delivery. There is a…”
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Effect of feedback and rewards on employee performance: City of Johannesburg Municipality's case by Adams, Edgar, Ama, Njoku O

“…The major challenge of the City of Johannesburg Metropolitan Municipality Council has been poor service delivery attributable to the poor performance…”
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Breaking New Ground: Perceptions of RDP house beneficiaries of the Mavuso settlement in Alice, South Africa by Khowa-Qhoai, Thandeka, Tyali, Nqaba

“…Background: The South African democratic governments adopted the provision of low-income housing as one of the ways to redress the injustices of the past…”
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Factors affecting effective citizen-based monitoring of frontline service delivery in South Africa by Matlala, Lesedi S

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The significance of total quality management implementation challenges in service delivery by Moholoholo, Thabiso G, Hoeyi, Prosper K, Orlu, Kingsley N

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The impact evaluation of coronavirus disease 2019 on service delivery in South Africa by Yekani, Babalo, Ngcamu, Sibongiseni B, Pillay, Sareesha

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Enhancing governance through blockchain technology in the South African public sector by Sibanda, Beatah, Basheka, Benon, van Romburgh, Jan

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