Search Results - "AU, Wai Ching Wilson"

Smart Tourism Experience Design in Amusement Parks: A Quality Function Deployment (QFD) Application by Tsang, Nelson K. F., Au, Wai Ching Wilson

“…In the context of extensive smart developments in amusement parks, this study aimed to understand how different smart tourism technologies could be transferred…”
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Service quality of online food delivery mobile application: an examination of the spillover effects of mobile app satisfaction by Lin, Pearl M.C., Au, Wai Ching Wilson, Baum, Thomas

“…Purpose Drawing on the mSERVQUAL model and spillover theory, this study aims to examine the mechanism through which food-ordering mobile app service quality…”
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Labor market transformation in the hospitality gig economy in a post pandemic era: impacts of institutional governance by Lin, Pearl M.C., Peng, Kang-Lin, Wilson Au, Wai Ching, Baum, Tom

“…Purpose The COVID-19 pandemic has caused the food delivery sector to boom as people continue to rely on services provided by online catering platforms (OCPs)…”
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Gig workers’ self-protective behaviour against legal risks: an application of protection motivation theory by Au, Wai Ching Wilson, Tsang, Nelson K.F.

“…Purpose Given the illegal nature of the gig economy in some cities, this study aims to draw on protection motivation theory to examine the formation of Uber…”
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Rural tourism product promotion: a comparison of message framing techniques by Tsang, Nelson K. F., Gong, Alice, Au, Wai Ching Wilson

“…Drawing on construal level theory, this study aims to examine the effects of construal level (high vs. low) and benefit type (self-benefit vs. other-benefit)…”
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What makes a destination smart? an intelligence-oriented approach to conceptualizing destination smartness by Au, Wai Ching Wilson, Tsang, Nelson K. F.

“…Drawing on teleology, this study aims to conceptualize destination smartness from a tourist perspective by identifying what intelligences a "smart" destination…”
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Investigating the Attributes of Cultural Creative Product Satisfaction - the Case of the Palace Museum by Tsang, Nelson K. F., Zhu, Mengdi, Au, Wai Ching Wilson

“…The purpose of this study was to gain insights into the relationship between cultural creative product attributes and customer satisfaction. Using online…”
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Exploring jaystaycationer behaviors: cause, typology, and hotel workers' responses by Au, Wai Ching Wilson, Tsang, Nelson K. F., Fung, Clare

“…This study examined jaystaycationer behaviors to complement the overly optimistic discussions of staycations in the literature. Guided by constructivist…”
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Digital menus innovation diffusion and transformation process of consumer behavior by Lin, Pearl M.C., Peng, Kang-Lin, Au, Wai Ching Wilson, Qiu, Hanqin, Deng, Cheng Dan

“…Purpose This study aims to investigate how different menu types trigger diners’ behavioral intentions in restaurants’ innovation diffusion from paper to…”
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Self-Protective Dining Behavior: An Investigation on Consumer's Use of Online Food Delivery Service by Lin, Pearl M. C., Wu, Chih-Hung, Fang, Chin-Yi, Au, Wai Ching Wilson

“…This study aims to investigate how consumer's use of online food delivery (OFD) services is driven by its self-protective nature. Drawing on protection…”
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Evaluating rural homestay accommodations in China using the hospitality index: An online review–based approach by Qiu, Wei-Wei, Yu, Hai-Tao, Lin, Pearl M.C., Wilson AU, Wai Ching

“…Hospitality’s central role in the tourism experience is well documented. However, traditional methods of hospitality measurement fail to capture tourists’…”
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Smart Travel Experiences: A Bibliometric Analysis of Knowledge Domains and Research Areas by AU, Wai Ching Wilson, TSANG, Nelson K. F.

“…This study aimed to identify the knowledge domains and current research areas of smart travel experience research. A total of 95 articles investigating smart…”
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Effectiveness of Message Framing in Changing Restaurant Diners’ Plant-Based Meat Consumption by Lin, Pearl M. C., Lo, Ada, Au, Wai Ching Wilson, Wang, Regina

“…Drawing on regulatory fit theory, construal level theory, and means-end theory, this research examined the effects of message framing, message information, and…”
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Dining in the sharing economy: a comparison of private social dining and restaurants by Lin, Pearl M.C

“…Purpose In view of the intense competition between businesses in the sharing economy and the conventional hospitality industry, this study aims to compare…”
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Nudging with colors to promote electric vehicle rentals by AU, Wai Ching Wilson, LIN, Pearl M.C., CHI, Fiona

“…The symbolic meaning of colors plays a crucial role in individual decision-making. Two experiments were conducted to explore how color influences tourists'…”
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Effective approaches for encouraging hotel guests’ voluntary bedding linen reuse behavior by Chan, Mei Ki Miki, Tsang, Nelson K.F., AU, Wai Ching Wilson

“…Hotel strategies for encouraging guests to engage in pro-environmental behaviors – specifically, in linen reuse – have received much attention in the…”
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